BrightStar Care Venice / Port Charlotte

Reviews

• Diane Byler

  Nov, 26 2018
  ★ ★ ★ ★ ★
  I wanted to send you a note to thank you for all of the time and effort you put into helping my family. It is difficult when you have an aging parent and none of the siblings live close by. My father is going to be 88 and is extremely set in his ways.
  With a recent fall, my sister and I decided to fly to Venice FL to survey the situation. My sister arrived first and was initially determined that he could not stay home alone anymore. However, there was no way my father was going to agree to that. I arrived on a Friday Morning and we agreed to see about in-home care. I called BrightStar and Lisa Marie knew we were on a time frame and went out of her way to help us. She came over and met us at home that Friday evening. We did interview a second company on Saturday but it was clear to us that BrightStar was our best option. Lisa Marie and her husband happened to be working in the office on Saturday so we delivered the paper work to them that afternoon. Lisa Marie came with her care staff on Monday morning to introduce her to our family. My sister and I were able to fly home on Monday with a better piece of mind.
  Sadly, my father wasn’t as cooperative with the arrangement after we left and didn’t stick with plan. BrightStar was very understanding and always honored his and our wishes. And Lisa Marie still went out of her way to help with information about other (lifeline device and supplemental Medicare) services.
  If you find yourself in a similar situation as we did, I highly recommend that you give BrightStar a call. They are a family owned and operated business that had a level of kindness and compassion that exceeded our expectation.

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